We are thrilled to announce that HoduSoftâ€™s widely popular product, HoduCC contact center software has been recognized as a top-rated product by Software Advice in their 2023 FrontRunners Report for Top Contact Center Software category.
Frontrunners report evaluates verified end-user reviews, positioning the top-scoring products based on their usability and customer satisfaction ratings for small businesses.
We always strive to achieve higher customer satisfaction, which is why HoduCC has earned an incredible overall rating of 4.6 (out of 5). Big thanks to all our users whoâ€™ve made this possible!
We were also featured as one of the Top Call Recording Software solutions in another flagship frontrunner report this year. Check out our placement here.
Hereâ€™s what our Co-Founder & Chief Business Development Officer, Kartik Khambhati has to say about these incredible achievements:
“Being recognized as a frontrunner for contact center software by Software Advice is a testament to the hard work and dedication of our team. We go all-out to provide the best solutions for our customers, and this acknowledgment validates our commitment to excellence.”
â€œThe addition of the Software Advice Frontrunners badge in our achievements inspires us to continue raising the bar and driving innovation in the industry. We will continue to push the boundaries of technology to empower businesses with the exceptional solutions and tools they need to succeed and build stronger customer relationships.â€
Check out what our happy users have to say about us:
â€œHodusoft is an OmniChannel Contact Center with a range of Channels, like voice (Inbound / Outbound / Automated Dialing), SMS, Webchat, Email & Social Media. The internal Mini CRM or customer profile along with the basic ticket management provides a One-Stop Solution for the SMEs when it comes to the Contact Center Solution. About support, the team is always available and excellent in response.â€ – Ranjan
â€œIt is an Omni channel system that includes voice, SMS, chat with comprehensive reporting and analytics tools that have provided us with valuable insights into our call center performance, enabling us to identify areas of improvement and optimize our operations effectively.â€ – Peter
â€œI like how fast agents can use the system. The learning process is very short. It has nearly all the features of big and complex systems. It is able to get requests customized for a fair price and time. Support team assists very professionally.â€ – Kim
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HoduCC is a well-renowned product offered by HoduSoft- one of the top-rated business communications solutions providers in the world. It is an all-inclusive contact center software solution designed to streamline and enhance customer satisfaction for businesses of all sizes. It provides a wide range of features and functionalities that enable organizations to manage their inbound and outbound communication effectively.
About Software Advice
Software Advice is the leading online service for businesses of all sizes navigating the software selection process, providing free, personalized software recommendations that meet their business needs. Software Advice features objective research by industry experts and reviews from validated users, saving buyers time and resources. Software Advice is a Gartner company. For more information, visit https://www.softwareadvice.com/
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