HoduCC is proud to announce its mention in the flagship report of Capterra, a free online service that helps organizations find the right software.
HoduCC is recognized as an Emerging Favorite in the 2023 Shortlist for Call Center Software. Have a look at our recognition:
Capterra Shortlist is an independent assessment that evaluates user reviews and online search activity to generate a list of market leaders in the software space that offer the most popular solutions. (Have a look at the Capterra Shortlist methodology here.)
Hereâ€™s what Kartik Khambhati (Co-Founder & Chief Business Development Officer at HoduSoft) has to say about these incredible achievements:
“Being recognized as an Emerging Favorite in the 2023 Shortlist for Call Center Software is an incredible honor and a testimony to the dedication of our team. At HoduSoft, we believe that exceptional customer experiences are the heart of any successful business. This acknowledgment fuels our commitment to innovation and excellence, as we continue to empower call centers with leading-edge technology and unparalleled support.â€
He further added, â€œWe are grateful to our valued customers and partners for their trust in HoduCC and look forward to creating even more remarkable customer journeys together. We will continue to provide businesses with innovative tools and features to help them set new standards of excellence in the world of call center software.”
Our users have made it possible! With an overall rating of 4.6 out of 5, we received some stellar reviews on Capterra:
â€œWe have had an excellent experience connecting to the HoduSoft Team so far, not only technical but the sales team as well. Together as a Team, we work and grow along our quest to provide the best customer service for our customers.â€
â€œI love the reporting platform. It has a lot of reporting to choose from especially as a Team Lead am able to pull reports of all my agents and also it helps to analyze the reports.â€
HoduSoft is one of the leading business communications solutions providers in the world. It is well-renowned for offering quality software products to help businesses achieve success with their communications tools. Today, HoduSoft has emerged as one of the best VoIP software makers, providing world-class communication products at unmatched value for businesses of all sizes.
HoduCC is an omnichannel call and contact center software offered by HoduSoft. It covers the entire gamut of communication channels to help businesses deliver excellent customer service. With the help of HoduCC, call and contact center teams can resolve customer issues faster, measure and improve call support operations, and provide proactive communication support to meet changing customer expectations. The feature-rich software is an ideal solution to increase the productivity of the sales and customer support team cost-effectively.
HoduSoft Pvt. Ltd.
Original Source:- https://bit.ly/3QjDfrD