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Knowlarity to Host Webinar on How to Overcome CX Challenges

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Dipika
AWFIS, Ambience Mall, 7th Floor, Gate No.-4, NH8
Gurugram
Haryana 122002 
India
Phone:18001020340
marketing@knowlarity.com

August 14, 2020/PRNews/ — Knowlarity being one of Asia’s leading cloud telephony solution providers has enabled organizations to be flexible and mobile with economical smart solutions to offer to streamline customer experience through a single dashboard.

Knowlarity will be hosting a webinar on “Overcoming CX Challenges with New Age Technologies”, partnering with Freshworks and powered by AWS, on 26th August 2020, from 3 to 4 pm IST.

This webinar will reveal how businesses can take advantage of emerging technologies to reinvent their Customer Experience (CX) to offer an irresistible experience. Still, there are many businesses seeking the right technology that is secured and cost-effective at the same time to help them optimize their CX support services while saving their extra expenses. Hence, this webinar will cover cloud-based smart solutions that aids in simplifying the entire customer journey from the onboarding of a new customer to customer retention and more. This can be achieved on a single platform that will generate deep insights as well in real-time to help businesses take strategic decisions. Also, the webinar will explore how easy the process is to migrate to a cloud-based solution as it can integrate to all leading CRM tools along with a quick employee training and data transfer. The CX experts will share how secured and reliable the cloud solutions are to help any Business scale at ease.

Knowlarity’s Delivery Head, Nityanand Gopalika, and Freshworks’s Business Advisor, Sandeep John are the esteemed speakers of the webinar who will be sharing valuable insights on how you can implement smart solutions quickly to enhance your CX by overcoming the current challenges.

Knowlarity’s Delivery Head, Nityanand Gopalika has more than 18 years of experience and is an alumnus of IIT-Kanpur. He has worked with GE India Research Centre, GE Industrial, Kelton Tech, and many startups at leadership positions and currently heads the Global Delivery at Knowlarity.

While Freshworks’s Business Advisor, Sandeep John has extensive experience across various functions. He has been part of various business positions in the United Kingdom, Middle East, Africa, and currently heads Southeast Asia at Freshworks.

About Knowlarity:

Knowlarity enables automated communication by allowing operators to work online via the Cloud. It allows businesses to work on an effective communication network via cloud solutions such as Click to call, number masking, multi-level IVR system, Toll free no, progressive dialer and more. Knowlarity has the ability to empower your teams with virtual working solutions to ensure business operations shouldn’t get affected by enabling working from anywhere.

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